Privacy & Data Usage Policy
Effective Date: [Insert Date]
At CHAI ("we", "our", "us"), your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our platform.
Information We Collect
We collect the following information:
- Account information (name, email, organization)
- Report data you upload for analysis
- Website usage data to improve user experience
Uploaded donor files are stored only as long as needed to complete analysis.
How We Use Your Data
Your data is used exclusively for:
- Providing analysis and insights
- Improving our services
- Creating aggregated, anonymized industry reports
We will never sell or share your personal data with third parties.
Storage and Data Protection
Data is stored securely, likely in Canada. Uploaded files are automatically deleted after analysis. Reports remain available for authenticated users only.
Third-Party Services
We use the following third-party services:
- OpenAI - Privacy Policy
- Google Analytics - Privacy Policy
- Stripe - Privacy Policy
No uploaded donor data is shared externally.
Authentication
All authentication is handled through OAuth (Google or LinkedIn). We do not store passwords or OAuth credentials.
Your Data Control Rights
You have the right to:
- Access your personal data
- Delete your report data at any time
- Request removal of personal information
- Opt-out of anonymous data collection
Reports remain downloadable while logged in.
Cookies and Tracking
We use cookies to manage sessions and track site usage. Session recordings and heatmaps help us improve the platform experience.
Changes to This Privacy Policy
If we make changes, we will notify all users who have provided an email address.
Contact Us
If you have any questions about our privacy policy or data usage, please contact us at: